ISO 20000-1:2018 Training

ISO 20000-1:2018 Training

(Information Technology standard)
Certification to this standard is intended for suppliers of information technology services.
Certification to ISO 20000-1 confirms that a business’ management system complies with this international standard, and the organization is committed to continually improve the quality of provided IT services.
ISO 20000-1 provides integrated processes for provision of information technology services on the basis of ITIL - IT Infrastructure Library.
ISO/IEC 20000-1 is ideal for any service provider, large or small, who wants to provide assurance in the quality of the services they deliver.
It’s commonly used for IT services, facilities management and business services to help ensure effective and resilient services in today’s changing service delivery environment.